Archive for the ‘ General Blatherings ’ Category

D.O.R.K.

Some time ago, my coworker, Tony, was cleaning out some old IBM keyboards that the owner and VP prefer to use because they are “clicky”.  Yes, that is a technical term, at least here in this establishment.  “If it no clicky, it no worky” for them.

Anywho, because he popped all the keys off and left them soaking in the sink for what felt like weeks, I finally started badgering him to finish up already.  Surprisingly since he never listens to me, he rinsed them off and set them on a paper towel to dry… for what felt like another couple of weeks.

Being the smart ass that I’m told I am, I decided to steal a few keys spelling out my term of endearment for him.  I waited like a little kid on Christmas morning for him to put the keyboards back together and exclaim, “Hey! I’m missing some keys!” I had it all played out in my head.  By this time, I let a couple coworkers in on my mission so we were all anticipating… and anticipating… and anticipatiing…

A few days later, I look over at his cube and WTH?  There are the keyboards sitting in a crate… with all their keys!  At first I thought he found my secret stash but, knowing him, he could NOT keep his mouth shut about besting me.  So, casually, I asked him about the keyboards and found out he found another keyboard and stole those keys off it without saying a word.  The funny part was that he didn’t think it odd that he was missing any keys, nor did he say anything about it.

How could I bust on him without outing myself?!  Instead, my coworkers and I let it go until an opportune time.

This morning is that day.

 

Here are your keys back.

 

Since our support guy is on vacation (which btw, he is never allowed to do again… EVER!) I had to field the support calls in his stead. He picked a fabulous time to go.

A couple of our printers started acting up so, I had to put a call to HP to try and get this fixed. They are such a helpful bunch, aren’t they? I felt like I was being punked dealing with this clown. It took all my will power to refrain from saying what I truly wanted to say.

 

[Monday, August 22, 2011 4:28 PM] — Automatically generated message:

The support specialist would like to close your service request. If your question has been resolved, you can click here to close it. If this did not answer your question, please submit the reason and we will provide you with more assistance.


[Tuesday, August 23, 2011 11:18 AM] — Cadi says:

We are still seeing the skipped pages. I am told that this had happened before on this printer and someone was sent out to fix it. Is there a way to look through the printer’s service history for this?


[Tuesday, August 23, 2011 11:19 AM] — Automatically generated message:

A Support specialist, Angela S has been assigned to your case. Oh good, I feel *so* much better.


[Tuesday, August 23, 2011 11:21 AM] — Angela S says:

 

Cadi, I am sorry for that. Real sweet of her, right?


[Tuesday, August 23, 2011 11:22 AM] — Cadi says:

Thanks. I was hoping that there was a service history on this printer to see what was done to fix this stapling issue.


[Tuesday, August 23, 2011 11:25 AM] — Angela S says:

Cadi, Is there anything else that I may assist you with? Wait, what? Weren’t you paying attention?


[Tuesday, August 23, 2011 11:26 AM] — Cadi says:

I’m still having issues with this printer. I need assistance in figuring out what’s wrong with it. Hello?  McFly?  Are you home?


***At this point, I was sent a link to escalate my ticket.


[Tuesday, August 23, 2011 11:28 AM] — Angela S says:

I shall close the support site from our end if there isn’t anything further to assist you with. Thank you for choosing HP active chat online support. It was a pleasure
supporting you. You have a great day.


[Tuesday, August 23, 2011 11:28 AM] — Automatically generated message:

The support specialist would like to close your service request. If your question has been resolved, you can click here to close it. If this did not answer your question, please submit the reason and we will provide you with more assistance.


[Tuesday, August 23, 2011 1:48 PM] — Cadi says:

I tried using that link but cannot submit a ticket because one of the required fields is not working! I’m trying to select a country or region and it comes up blank with nothing to select.


[Tuesday, August 23, 2011 1:48 PM] — Automatically generated message:

A Support specialist, Angela S has been assigned to your case. Oh thank goodness.  We saw how helpful she was before.


[Tuesday, August 23, 2011 1:48 PM] — Angela S says:

 

please try link later. W.T.F.


[Tuesday, August 23, 2011 1:50 PM] — Cadi says:

I’d like your manager’s email address please.


[Tuesday, August 23, 2011 1:50 PM] — Angela S says:

Cadi, please confirm the exact issue now that you are experincing. Don’t play dumb with me, bitch.


[Tuesday, August 23, 2011 1:54 PM] — Cadi says:

my issue is that I have contacted HP regarding a printer that I have paid for support. I was told to upgrade the firmware, have done that, and now am being sent to a different site that doesn’t work. What I’ve asked was whether there was any service history on my printer that can be looked up, only to have that request ignored.
And now, I’m trying to go onto a site that won’t let me move forward because one of the fields is not working. Meanwhile, I’ve been down a printer this whole time and am getting sick of being asked to confirm what my issue is. I would like your manager’s address.


[Tuesday, August 23, 2011 1:55 PM] — Angela S says:

Cadi, I am sorry for the inconveince caused. I bet you are. I bet the backspace inconveniences you too.


[Tuesday, August 23, 2011 1:56 PM] — Angela S says:

I would help you. So you say.


[Tuesday, August 23, 2011 1:58 PM] — Angela S says:

Please confirm whether you want to know whether there is any service note for the printer?


[Tuesday, August 23, 2011 1:58 PM] — Cadi says:

Are you able to look up the printer’s service history to see what was done to fix this issue, which we’ve had before?


[Tuesday, August 23, 2011 1:58 PM] — Angela S says:

Yes. Then do it


[Tuesday, August 23, 20111:58 PM] — Angela S says:

I am Cadi. No you’re not. I AM!


[Tuesday, August 23, 2011 1:59 PM] — Cadi says:

Please look up the service history and see what was done to fix this issue in the past. Did anyone else catch the words “in the past?”


[Tuesday, August 23, 2011 2:01 PM] — Angela S says:

I could see that the firmware was being upgraded. No
shit?


[Tuesday, August 23, 2011 2:02 PM] — Cadi says:

yep


[Tuesday, August 23, 2011 2:02 PM] — Angela S says:

Cadi, I could see that the case has being escalated. So, higher level technician would call you and fix the issue.


[Tuesday, August 23, 2011 2:02 PM] — Angela S says:

You can take reference the case id 4633717925.


[Tuesday, August 23, 2011 2:04 PM] — Cadi says:

if you read my previous rant, the website doesn’t WORK.


[Tuesday, August 23, 2011 2:05 PM] — Angela S says:

Cadi, you can avoid it. Because already this case has being escalated and an technciian would call you.


[Tuesday, August 23, 2011 2:05 PM] — Angela S says:

Not to worry. As if I can be comforted by you.


[Tuesday, August 23, 2011 2:05 PM] — Angela S says:

Tecnician would call you and fix the issue. Like you did? How many different ways can she spell “technician”?


[Tuesday, August 23, 2011 2:06 PM] — Cadi says:

So, are you able to look up the service history or not?


[Tuesday, August 23, 2011 2:06 PM] — Angela S says:

Yes, I do. THEN DO IT!


[Tuesday, August 23, 2011 2:06 PM] — Cadi says:

and did you find anything in the notes? It’s like pulling teeth!


[Tuesday, August 23, 2011 2:07 PM] — Angela S says:

But as the case has being escalated so techcinain would contact you. She’s hiding something. I can feel it. Like the fact she doesn’t know what the fuck she’s doing.


[Tuesday, August 23, 2011 2:07 PM] — Cadi says:

Is there a reason you are not answering me? Did you find anything in the notes?


[Tuesday, August 23, 20112:08 PM] — Angela S says:

I am sorry for that.


[Tuesday, August 23, 2011 2:10 PM] — Angela S says:

I can see only firmware upgradtion was done. Is anyone else confused by my request for printer service history?  Not what I just did?


[Tuesday, August 23, 2011 2:13 PM] — Cadi says:

That’s all you can see is the current notes? Of the firmware *upgradtion*? When will a tech call me? (Apparently, not picking up on my sarcasm)


[Tuesday, August 23, 2011 2:14 PM] — Angela S says:

Technician will call youa s soon as possible. Soon, she says. I feel so much better.


[Tuesday, August 23, 20112:17 PM] — Angela S says:

Cadi, as case has been escalated we will not be able to continue as techicnian of higher level would call you and take care of it. Because you’ve been such an anchor in my quest for support?


[Tuesday, August 23, 2011 2:18 PM] — Angela S says:

I shall close the support site from our end if there isn’t anything further to assist you with. Thank you for choosing HP active chat online support. It was a pleasure
supporting you. You have a great day.


[Tuesday, August 23, 2011 2:19 PM] — Automatically generated message:

The support specialist would like to close your service request. If your question has been resolved,
you can click here to close it. If this did not answer
your question, please submit the reason and we will provide you with more
assistance.


[Tuesday, August 23, 2011 2:20 PM] — Cadi says:

Fuck you. Ok, so I didn’t say that. But I SO wanted to!


 

Antique Cuisine. YUM!

As some of you already know, we are a bunch of goofballs at work. Despite the dreary weather outside, the mood in the office is relatively light… Perhaps the fact that it’s Friday has something to do with it. Or perhaps it was the idea that someone was thoughtful enough to bring some donuts in. Who knows?

Today’s adventure consisted of discovering hidden treasures. The “oldies but goodies”. Sheri, Chad, and I were having a business related discussion on how to link a youtube video, Sir Mix A Lot’s “Jump On It”, to Chad’s profile. While I was explaining how to do that, Sheri started cleaning out the fridge of week-old hot sauce from the local Mexican restaurant. This segued to Tony’s fabulous and distinct culinary abilities which were displayed by his putting Taco Bell hot sauce on his ham sandwich yesterday at lunch. Perhaps we amateurs are not keen to the sophisticated flavor profiles of boiled ham and Bell Sauce. I, for one, am glad I lack that sophisticated palette.

Anyway, this discussion led to the opening of the cupboards in search of ingredients for Tony to experiment with. And, OH, what we found was just awesome. So awesome, I took a few snaps to share the treasures.

The first one Sheri saw was the ancient bottle of Tussin. Tony said it was because she’s a habitual “robidoser” and can spot those from a mile away. LOL

 

We wanted to check out the ingredients to see if they are still legal.

And then, we caught a glimpse of the expiration date.

 

We wondered what effect that would have if ingested… hmmm… Perhaps a project for Tony later in the year when we present the annual walk-across-the-pond-for-20-bucks dare. It’s become tradition.

Then, we realized there was more to the cabinet that meets eye. Check out the old school packaging of some of these.There’s a collector out there willing to pay big bucks for old packaging that predates the date code mandates. Taking first bids!

 

UPDATE: it’s 2.5 years later and these items are still in the cupboards.  I say we’ve crossed over to the Antique Roadshow.

 

 

Harpies Are Evil

Well folks, I’m sitting here again at the coffee house of choice, with a good friend, head phones cranked up, trying to listen to anything BUT the acoustic guitar and off key singer they’ve hired for Saturday afternoons.  I figured I’m going to go deaf either way, why not do it with music that I can actually stand, right?  LOL

OUCH! That was a bit harsh and probably unfair to the singer.  Maybe her hair is covering her ears too much that she can’t tell which note she started off with.  She does have some thick hair, now that I think about it.  Hmmm… how does that work, I wonder. I thought the earmuff effect was to HELP the tone.  No?  In this case, not so much.

Whoa, is that a gong in the corner?  Coincidence?  I think not.  After further investigations, I realized I wandered in the kitchenette and grabbed a pot and giant spoon.  Hehe.  Alright, so I didn’t do that, but, how funny would THAT be?!  It’s not the gong show, but, I do liken it to the really bad auditions of American Idol.

Ok, quick update on me.  Lots of things have been going on in my life lately.  My sister and nephew just left yesterday from their visit from NC. It’s always nice having them out and it just makes me miss having my sister around.  With all the whatnots out there, trusting other females can become like mental judo around here, and it’s nice to have a break every once in a while.

Nothing much has happened with the pink soap drama.  At least a great pink soap caper came about.  Those are the work days I love.  hehe.  Those are the ONLY work days I love. I need to have more days like those… although, I probably would get fired, eh?

As a sidenote, in case you see a lot of typos, the harpy is screeching and is piercing through my armored head phones, making me shudder as it reaches my bones.  It’s like her battlecry.  LOL Feels like my ears are bleeding.  OOOOOOW. r3h fowtewby  tpt4taaW;R  She must be able to read me.  I should stop pointing and laughing at her before she throws a microphone at me!  Too late.  I could swear I saw a flash of red in her eyes… demon in disguise?!  hmm… Well, I have to get going.  Now my eyes are bleeding.  Damn her.

Where Did This Bruise Come From?

I’ve been sitting here at work, trying to look busy.  I think it’s the theme of the century, honestly.  But, anywho.  Thursdays have always been painful for me.  It’s one of the late days that tortures me.  It’s the teaser for Friday, first of all, and it’s the day that tempts me on a weekly basis as I wake up feeling the phantom of sickness that mysteriously disappears after I call in.  I tell you, it’s an enigma!

I’ve been diagnosed with high blood pressure and the doc decides to guilt me into taking these beta blockers.  I’m not sure what the deal is but today, I’m doing the chicken bob. Pretty soon, my face is just going to hit the keyboard with a loud thud, creating a keyboard patterned bruise on my face.  I’m catching myself rolling my eyes upward, and blinking rapidly, trying to stay awake.

It’s not working.

I wonder if it’s the meds… Or could it be the curse of the Thursday.  I have no idea!

Someone call me.

I’m about ready to

zzzzzzzzzzz………….